AccessE11 2021.2 New Feature Review September 16th
September 16, 2021 @ 10:00 am - 11:00 am
This is a session to review the new AccessE11 2021.2 features. It will showcase many of the new features and the best practices on how to take advantage of them.
Target Audience
New users looking to understand basic functions, and experienced users looking to understand what is new.
Summary of Changes
What’s New in Release 2021.2?
Case Work
- Bulk Operations
- Sub-Status Support
- Source Tracking
- Case Merge
- Show Nearby Cases
- Disable Emails to Staff
- Email Templates
- Intake Templates
- Case Find
List Builder:
- Contact Mapping
- External ID Support
- Last Updated Support
Other Improvements:
- Terms and Conditions
- API Enhancements
