AccessE11 Webinar : Introduction and Overview April 15 2021
April 15, 2021 @ 12:00 pm - 1:00 pm
AccessE11 Webinar: Introduction & Overview April 15, 2021
AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues.
What AccessE11 can do for municipalities:
- Receive service requests from citizens and notify both the citizen and the staff that it has been received
- Allow staff to work on issues from anywhere
- Use the mobile app to access assigned issues, update status, add notes or pictures from anywhere
- Quickly create reports with valuable data for meetings with the Management Team, Council or Department heads – anywhere evidence-based decision making is critical
- ArcGIS Integration: Asset information stored in ArcGIS can be integrated into the platform
In this webinar we discuss:
How AccessE11 can benefit your organization
Understanding A Citizen Issues Management Process
RECEIVE – Easily Capture Citizen’s Issues/Complaints from any source
RESOLVE – Assign staff, track status and automatically send updates
REPORT – Dashboard view of trends with one-click reporting
Q & A
Presented in partnership with …
- This event has passed.
Details
- Date:
- April 15, 2021
- Time:
-
12:00 pm - 1:00 pm
- Event Categories:
- Customer Training, Webinar
Venue
- Online
- Canada