This FREE webinar is brought to you in partnership with Ontario Municipal Leadership Institute and is a LEAN SIX SIGMA initiative.

A Lean Six Sigma Software Solution to better manage citizen complaints, track and report on important issues impacting your community. 

AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues.

In this webinar we discuss:

1. How AccessE11 can benefit your organization 
2. Understanding A Citizen Issues Management Process 
   1. RECEIVE –  Easily Capture Citizen’s Issues/Complaints from any source 
   2. RESOLVE – Assign staff, track status and automatically send updates
   3. REPORT – Dashboard view of trends with one-click reporting
3. Q & A

CLICK HERE TO JOIN THE WEBINAR

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