Webinar: Case Study with Georgian Bluffs – Improving Communication and Efficiency Between Departments with Issue Management Software Solution
AccessE11 and OMLI are pleased and honored to extend a warm welcome to Carly Craig, Acting Clerk of Georgian Bluffs, to share her insights on the benefits of using issue request management software to enhance internal processes within municipal operations.
Located in southwestern Ontario, Georgian Bluffs is a township that serves a population of approximately 10,000 residents from various communities. To cater to the needs of these diverse communities, the municipality relies on the efficiency and effectiveness of its staff.
Carly’s experience using AccessE11 software has yielded positive results for Georgian Bluffs. The implementation of this software has enabled every department, comprising more than a hundred staff members, to manage citizen concerns and deliver better quality of service to residents. Carly has also utilized the reporting tools offered by the software to generate detailed and up-to-date reports for council and upper management with ease.
We invite you to join us on Tuesday, April 25, at 12 pm Eastern Time to learn from Carly’s experience and discover how a citizen request management software can boost the efficiency and level of service provided by your municipality to its citizens, similar to the success enjoyed by Georgian Bluffs.
What you’ll learn:
- Carly Craig, Acting Clerk of Georgian Bluffs, shares her experiences with AccessE11
- How implementation of software enabled every department to manage citizen concerns more efficiently
- Carly’s utilization of reporting tools to quickly generate detailed reports for council and upper management
- How you too can take advantage of modern, innovative software for your own municipality