Ontario Announces New Municipal Modernization Funding Program

By |2019-11-21T10:04:03-05:00November 19th, 2019|AccessE11, Funding, Provincial Program, Uncategorized|

Ontario has announced another round of funding as part of the new “Municipal Modernization Program” (MMP). Small and rural municipalities across Ontario now have access to an additional $125 million through 2022-2023. This new program allows municipalities to apply for funding to “undertake expenditure reviews with the goal of finding service delivery efficiencies and lowering costs in the longer term.”

Integrating email into your Citizen Issues Management Processes.

By |2019-11-13T14:52:37-05:00November 12th, 2019|AccessE11, Citizen Engagement, How to|

In this article, we talk about how to automate the creation and assignment of cases via the most common method we see;  good ol’ email.    The vast majority of local governments have created and published a central email address for their citizens to use. AccessE11 allows this to be easily, or automatically, transformed into actionable and trackable cases on the system. Read to find out how.

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