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AccessE11: Introduction and Basic Overview

November 22 @ 1:00 pm 2:00 pm EDT

This session is targeted at new users and anyone considering using the system.  

It will cover:

  1. Getting familiar with AccessE11
  2. Understanding Citizen Issue Management
    1. Accepting a Citizen’s Issue
    2. Assigning Staff
    3. Adding Notes
    4. Tracking Status
    5. Reporting
    6. Mobile Application
  3. Q & A
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