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AccessE11 2021.2 New Feature Review September 16th

September 16, 2021 @ 10:00 am 11:00 am EST


About this Event

This is a session to review the new AccessE11 2021.2 features. It will showcase many of the new features and the best practices on how to take advantage of them.

 

Target Audience

New users looking to understand basic functions, and experienced users looking to understand what is new. 

Summary of Changes

What’s New in Release 2021.2?

Case Work

  • Bulk Operations
  • Sub-Status Support
  • Source Tracking
  • Case Merge
  • Show Nearby Cases
  • Disable Emails to Staff
  • Email Templates
  • Intake Templates
  • Case Find

List Builder:

  • Contact Mapping
  • External ID Support
  • Last Updated Support

Other Improvements:

  • Terms and Conditions
  • API Enhancements

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