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AccessE11 5.0 – Refresher and New Feature Review September 30th

September 30, 2020 @ 2:00 pm 3:00 pm EST

About this Event

This is a session to review the new AccessE11 5.0 features. It will showcase many of the new features and the best practices on how to take advantage of them.


Target Audience

New users looking to understand basic functions, and experienced users looking to understand what is new. 

Summary of Changes

New Features:

  • List Builder

Case Work:

  • Esri ArcGIS Integration
  • Expanded and Simplified Case Location
  • Default Assignee by Category
  • Default Follow Up Date by Category
  • Choose Case Categories to be shown on Web Form
  • Dashboard Report Title Enhancements
  • Add ‘CC to Contact Emails

Contact Management:

  • Tag Management Enhancements


  • Master Contact Sheet


  • Admin Module Consolidation

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