Half of surveyed experts say complex reporting hurts service delivery and holds municipalities back from innovating. This session looks at what complex, manual data analytics costs, and at practical ways to take on newer technology.
What was covered
What complicated manual processes cost a municipality
The role data plays in every organization
The common obstacles to a digital solution, and how to get past them
AccessE11 is the Civic Relationship Platform for modern municipalities. One place to capture, track and resolve every resident request, built for small and mid-sized municipalities.
Recorded March 27, 2024.
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Resources cited
https://www.mckinsey.com/industries/public-sector/our-insights/how-government-can-promote-open-data
https://www.pewtrusts.org/en/about/news-room/opinion/2018/08/13/using-data-to-improve-policy-decisions
https://data.fcm.ca/documents/programs/mamp/case-studies-using-better-data.pdf
https://www.amcto.com/sites/default/files/2022-11/Bearing-the-Burden-An-Overview-of-Municipal-Reporting-to-the-Province-%28Technical-Report%29.pdf
https://www.wealth-dci.com/wp-content/uploads/2023/01/dci-whitepaper-the_hidden_cost_of_bad_data.pdf
https://kpmg.com/xx/en/home/insights/2018/06/building-trust-in-governments-use-of-data.html
https://datadrivenlab.org/uncategorized/case-study-the-challenge-of-municipal-waste-management/
https://www.metabolic.nl/publication/circular-charlotte/