How data-driven strategies are reshaping municipal management and resident engagement, and how municipal staff can start using data for better decisions in their communities.
What was covered
What it means to decide based on data, and how it differs from the traditional process
The challenges local governments face in gathering and analyzing data
The data sources available, from resident feedback to operational records, and how to use them
Municipalities that have made the shift, and what improved
AccessE11 is the Civic Relationship Platform for modern municipalities. One place to capture, track and resolve every resident request, built for small and mid-sized municipalities.
Recorded January 24, 2024.