The relationship between employee satisfaction and a culture grounded in trust, and how both show up in resident engagement and satisfaction. The session looks at the factors that lift staff morale, and at how a modern digital case management system streamlines processes, eases workloads and increases what a municipal team can take on.
AccessE11 is the Civic Relationship Platform for modern municipalities. One place to capture, track and resolve every resident request, built for small and mid-sized municipalities.
Recorded November 22, 2023.