Communication is Key: Ensuring your municipality has effective communication in place
Having effective communication using citizen engagement software is an important step in connecting with citizens, and avoiding disaster.
Efficiency: The side effect of effective citizen engagement
Discover how municipal citizen relationship software can increase citizen engagement while also increasing efficiency.
Does digitization make sense for small municipalities?
In this post, we share the experiences and feedback from some small municipalities that use AccessE11 for handling their citizen service requests.
Technology’s Promise for Better Citizen Services
In this post we look at the emerging field of public interest technology, and its promise to assist government agencies of all levels in delivering services that truly work for the people that rely on them.
How to Engage with Citizens on Social Media
Many small and mid-size local governments are wanting to reach their citizens via social media. But which are the best platforms for getting the message out? And what type of content should you be creating?
Local Governments Respond During COVID-19
Find out how local government 311 services changed during COVID-19, and how smart data use is helping to make them more agile.
